Iotellect, FZCO ("Iotellect" or "We") are committed to protecting Your personal data and privacy. Personal data ("Personal data" or "Personal information") means any information that relates to an identified or identifiable individual. This Privacy Policy describes the types of information We collect or receive, how We use, share and protect information, way of using cookies and similar technologies, and Your rights and choices.

If You have any questions about our Privacy Policy, You may email us at legal@iotellect.com.

Collection of Personal Data

• You contact us directly by email, phone, mail or any other methods;
• You request a quotation, support or information;
• You have purchased any software product, service or solution;
• You create or manage an account;
• You fill out one of the forms on our website www.iotellect.com ("Website").

Information We Collect

We collect the following information:

• name, email address, phone number;
• company name, job title and other professional details;
• invoice details for processing invoices and payments;
• opinions and other information submitted through the Website, surveys, or other channels;
• we may also collect additional information that is related to You such as Your computer's operating system, browser, Your use of the Website, and activities on the Website.

Information We Collect Automatically

When You visit the Website and use our software products We may collect information about Your computer, such as IP address, domain name, operating system and browser type, specific hardware or device information, and other technical information. This is information about browsing actions and patterns and the use of certain software products does not identify any individual except if user settings are configured by the user to provide Personal data or if We have expressly notified You that Personal data will be collected.

In some countries or locations some of this information may be considered Personal information under applicable data protection laws.

Cookies

The Website uses cookies (small pieces of information stored on Your computer when You visit a particular website) to distinguish You from others, to track Your browsing pattern and build a profile of user's behavior in the Website.

This will improve the experience of browsing the Website and using our software products, and will also enable us to improve the Website and products.

Iotellect does not mandate cookies for You to access the Website, and You may freely set Your browser to reject all cookies or prompt You to accept or reject them. However, rejecting all cookies has a serious impact on the user experience and may not function as intended for certain Website features or services.

How We Use the Information

In general, We use the Personal data where the processing is in our legitimate business interests. We use the Personal data held about You in the following ways:

• to provide You with software licenses or services that You request from us, or which Your Company (the entity You represent) has requested on Your behalf, and to provide You with information which We feel may interest You;
• to fulfill the terms and conditions of agreements with You or Your Company and manage our business relationships;
• maintain and service Your account (including activating, registering or updating products You have purchased from us);
• to operate and manage the Website and perform debugging to identify and repair errors;
• to provide customer service (including sending important notices regarding our terms, conditions and policies; informing You of upcoming events, updates, news and the latest product, service, solution and other offerings where this is in accordance with Your communications preferences);
• in order to manage access to our services and to enforce or apply terms of use the Website, our software licenses, and other agreements;
• to protect the rights, property, or safety of Iotellect, our customers, or others;
• to provide You with updates on any events You are registered to attend or interested in;
• to detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity.

Personal Information We Share

Normally, We share Your Personal data only when:

• We have Your consent to do so;
• information is required to provide payment terms, to provide products, services, or solutions, or to execute contracts or agreements with You or Your Company;
• We are under a duty to disclose or share Your Personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of and other agreements; or to protect the rights, property, or safety of Iotellect, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Please note that We do not sell Your Personal information to third parties.

International Transfer

Iotellect may process information on servers located outside Your country of residence. These countries may have data protection laws that are different to the laws of Your country.

However, Iotellect has taken appropriate safeguards to require that Your Personal information will remain protected in accordance with this Privacy Policy.

Legal Basis for Processing Personal Data

Our legal basis for collecting and using the information described above depends on the Personal information concerned, the specific purpose for which We collected or requested it and the applicable jurisdiction (e.g., place of collection).

If You have any questions or need more information about the legal basis for which we collect or use Your Personal information, please contact us using the contact details provided below.

How We Protect Personal Data

We take data protection and privacy seriously. We maintain reasonable organizational, technical and physical safeguards to protect Your Personal data from accidental, illegal or unauthorized destruction, loss, tampering, access, disclosure or use. Sending information over the Internet is not completely secure and we cannot guarantee the security of the information You send over the Internet. Please make such transmissions at Your own risk.

Data Retention

Personal data will be stored in accordance with applicable laws and kept as long as necessary to carry out the purposes described in this Privacy Policy or as otherwise required by applicable law.

If there is no ongoing legitimate business need to process Your Personal information, we will either delete or anonymize it or, if that is not possible, then we will securely store Your Personal information and isolate it from any further processing until deletion is possible.

Your Rights

Your rights and choices in respect of Your Personal information will depend on the applicable law of Your jurisdiction.

Depending on Your jurisdiction, You may have the right to:

• access Your Personal data held by us;
• rectify inaccurate Personal data and, taking into account the purpose of processing the Personal data, ensure it is complete;
• erase/delete Your Personal data, to the extent permitted by applicable data protection laws;
• restrict our processing of Your Personal data, to the extent permitted by law;
• object to any processing of Your Personal data carried out on the basis of our legitimate interests. If We process Your Personal data for direct marketing purposes or share it with third parties for their own direct marketing purposes, You can exercise Your right to object at any time to such processing without having to provide any specific reason for such objection;
• withdraw Your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

If You wish to exercise these rights, please contact us.

Links

The Website may contain links, plug-ins and applications to various third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about You. Iotellect has no control over, and is not responsible for the content, privacy policies or reliability of such third party connections. When You leave the Website, We encourage You to read the Privacy Policy of every website You visit.

Iotellect reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed on the Website. Your continued use of the Website and software products constitutes Your acceptance of those changes.