Casino Automation and Management

Solution Group

Industry

Smart Entertainment
Retail and Wholesale

PoC Duration

Iotellect Match

3-15 days
AI powered Low Code IoT/IIoT Platform

Provide full-stack facility and business automation for gambling houses. Streamline tasks like player tracking, payments, and reporting, while enhancing security through real-time monitoring and fraud detection. Boost customer experience with personalized services, faster transactions, and cashless gaming. Support regulatory compliance, reduce labor costs, and offer valuable data analytics for decision making. Benefit from combining classic building automation tasks, such as HVAC and lighting management, with advanced solutions like improved resource allocation, targeted marketing, and loyalty programs that enhance player retention.

Iotellect is a low code IoT/IIoT platform and ecosystem that includes out-of-the-box facility automation and digitization products, such as BMS, BI and Predictive Maintenance. It allows business-oriented IoT professionals to join the solution development process by converting their intelligent building and smart city know-hows directly into product features and specific value delivered to your end customers.

Build Your IoT Application

Connect Your

Casino Automation and Management Devices

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HVAC equipment
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Fire and life safety systems
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Energy meters
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Smart cameras and AI vision systems
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Network equipment
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Lighting systems
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PLCs and IIoT gateways
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Connected slot machines
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RFID chips and readers
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Player tracking terminals
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Table game management equipment
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Automated card shufflers
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Digital displays and self-service kiosks
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Interactive touch screens
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Gaming tabletops with embedded displays
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Automated jackpot systems
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Biometric and racial recognition scanners
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Ticket Redemption Machines (TRMs)
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Staff wearables, radios and handhelds
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Data servers and cloud storage
  • Consolidation of data from various devices (e.g., slot machines, tables, kiosks) into a single dashboard for easy access and monitoring
  • Connection of devices like slot machines, table games, and loyalty kiosks via a secure network, sharing player data, game outcomes, and financial information seamlessly
  • Feeding of data into a central system, automating the collection and analysis of player activity, win/loss rates, and gaming trends
  • Provision to offer players automated, tailored rewards based on their gaming behavior, leveraging real-time data and connectivity across systems
  • Automated generation of compliance reports, ensuring the casino adheres to local regulations (e.g., Anti-Money Laundering, taxation, responsible gambling)
  • Multi-platform support for both land-based and online casino operations, providing a unified platform for hybrid gaming experiences

Connectivity and Management

  • Low code integration with security and surveillance systems
  • Low code integration with Point of Sale (POS) systems
  • Low code integration with Customer Relationship Management (CRM) systems
  • Low code integration with Enterprise Resource Planning (ERP) systems
  • Low code integration with regulatory compliance systems
  • Low code integration with online gaming and sports betting platforms
  • Low code integration with Hotel Management Systems
  • Low code integration with event and entertainment management systems

Integration

  • Live tracking of financial metrics like revenue from games, payouts, and operational expenses
  • Analysis of player data (such as frequency, spending patterns, and game preferences), the system automatically segments customers into different groups, helping target promotions more effectively
  • Tracking of loyalty program performance, identifying high-value players, monitoring the effectiveness of rewards, and determining the optimal point structures for retaining players
  • Calculation of return-to-player (RTP) rates, house edge, and overall profitability for each game type or individual unit
  • Data analysis from individual machines and tables, identifying which games are most profitable and which are underperforming
  • Usage of historical data, predictive analytics forecast customer demand during specific times, helping casinos plan staffing, promotions, and inventory management
  • Estimation of lifetime value of individual players, allowing casinos to tailor marketing strategies for high-value customers
  • Prediction of popular games or genres based on data patterns, to help adjust game offerings ahead of trends
  • Analysis of ROI on new equipment, promotions, or layout changes by comparing the investment to actual revenue impact
  • Integration of surveys and player feedback with analytics to assess customer satisfaction levels, helping casinos make improvements in service, gaming experience, and amenities

Analytics

  • Centralized dashboard for casino managers with an overview of operations, including game performance, player activity, revenue, and security alerts
  • Provision for visual representations like graphs, charts, and heat maps for real-time monitoring of key metrics such as foot traffic, machine performance, and player activity
  • Feature for touchscreen interfaces that enhance user interaction, offering options for placing bets, viewing rules, or accessing promotions
  • Support for drag-and-drop functionality to adjust the layout of slot machines, gaming tables, or other resources based on performance data and player behavior trends
  • Availability of search bars that allow users to quickly find specific information, such as player profiles, game performance data, or compliance documents
  • Adjustment of game settings, such as betting limits, sound, and game speed, via the UI on their machines, creating a more personalized gaming experience
  • Usage of color-coded status indicators (e.g., green for functioning machines, red for malfunctions) to help staff quickly assess operational health

UI/UX

Key Features
for Your Casino Automation and Management System

Customers and Partners

  • System Integrators
  • Independent Software Vendors
  • Engineering Companies
  • Original Equipment Manufacturers
  • Gambling Businesses

Solution Users and Developers

  • Dedicated low code developers
  • Building automation engineers
  • Entertainment industry professionals
  • Facilities and operations managers
  • IoT/IIoT solution architects
Customer success team
Community
Online training

Assistance