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Computer-aided Dispatch Software

Smart Transportation

Solution Group

Industry

Transport and Logistics

PoC Duration

Iotellect Match

5-12 days
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AI powered Low Code IoT/IIoT Platform

Expedite transportation operations with your custom IoT-based dispatch solution. Centrally monitor and coordinate your fleet, optimize routes, and respond to emergencies in real-time. Our cloud-based platform integrates seamlessly with existing vehicles and systems, providing a unified view of entire transportation network. It helps to improve efficiency, reduce costs, and deliver exceptional service to transportation and logistics business customers.

Iotellect is a low-code IoT/IIoT platform for developing custom computer-aided dispatch and fleet coordination solutions. It enables transportation companies, public safety organizations, and system integrators to connect GPS trackers, vehicle telematics, mobile devices, dispatch consoles, traffic data, cameras, and emergency equipment in one environment. Teams can build real-time maps, route optimization, incident workflows, alerts, driver monitoring, and analytics while integrating with fleet management, traffic, logistics, and vehicle systems.

Build Your IoT Application

Connect Your

Transportation Infrastructure

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GPS/GNSS vehicle trackers
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Vehicle telematics and diagnostics equipment
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Driver and field personnel wearables
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Ruggedized mobile devices
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Dash cams and video surveillance cameras
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Panic buttons and emergency alert systems
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Dispatch consoles and control center equipment
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Traffic control systems and real-time traffic data source
Connect Devices

Connectivity & Management

  • Utilize over 100 communication protocols to connect GPS tracking devices and sensors, ensuring dynamic vehicle location tracking, diagnostics, and performance monitoring
  • Leverage Iotellect’s role-based access control system to manage permissions for users accessing vehicle data and control center equipment
  • SSL/TLS encryption protects data exchanged between dispatch consoles and mobile devices, securing real-time fleet coordination
  • Develop a universal connectivity interface that automatically recognizes and integrates new wireless communication modules used in fleet vehicles
  • Use mapping and routing software to dynamically update logistics teams about real-time traffic conditions derived from localized GPS data
  • Introduce an advanced panic button system that instantly alerts dispatchers and provides immediate location details upon activation
  • Employ edge computing capabilities to buffer sensor data for better redundancy during vehicle-to-cloud communication disruptions

Integration

  • Use flexible integration protocols to seamlessly connect various fleet management systems used by contractors or partner organizations
  • Develop connectors with traffic authority databases allowing dynamic access restrictions based on live updates from the GPS tracking devices in each sector
  • Provide end-to-end secure communication streams between vehicle diagnostics sensors and proprietary monitoring systems using standard integration protocols supported by Iotellect
  • Facilitate direct integrations with CAN bus systems within vehicles for detailed health metric extraction into dispatch consoles
  • Create a standardized mapping utility that integrates collision data by synchronizing with insurance platforms using low-code capabilities
  • Enable connectivity between OEM-specific vehicle health platforms via standardized MQTT channels for quicker diagnostics review by external service providers
  • Establish tight integrations with third-party logistic supply chain software, sharing fleet efficiency metrics in a unified view

Analytics

  • Utilize predictive analytics to assess upcoming fuel shortages across the fleet using longitudinal data from fuel level sensors
  • Track engine performance trends over different driving conditions, helping anticipate maintenance needs
  • Integrate statistical process control to continuously assess driver behavior patterns using surveillance insights, optimizing safety protocols
  • Analyze emergent traffic conditions and optimize route choices based on historical GPS and congestion data
  • Develop scorecards for drivers, encouraging improved compliance with safety standards
  • Use incident reporting tools combined with real-time analytics to streamline emergency response strategies, decreasing required intervention time
  • Activate near real-time event filtering, which helps map deviations against standard fleet policies using historical data
  • Harness decision support systems to suggest optimized routes in near real-time continually updating as new traffic and environmental data flows in

UI/UX

  • Design interactive maps displaying real-time vehicle locations on customizable dashboards tailored for different user roles at dispatch operations centers
  • Use the web-based GUI builder to create intuitive interfaces for operators managing fleet emergency incidents within the control center environment
  • Utilize the integrated low-code expression language to create custom notification channels visually representing priority alerts across multi-monitor dashboards
  • Develop map layers within dashboards detailing fuel levels monitored via sensors against geographical checkpoints providing visuality atop standard maps
  • Introduce a console overview of engine performance metrics visualized via drag-and-drop charts configurable through the built-in GUI tools
  • Enable real-time visibility into key performance indicators displayed through interactive components available on customizable organizational or personal dashboards

Key Features of Your
Computer-aided Dispatch Solution

Customers and Partners

  • System Integrators
  • Fleet Management Companies
  • Transportation Authorities
  • Public Safety Agencies
  • Emergency Response Organizations
  • Transportation and Logistics Enterprises

Solution Users and Developers

  • Dedicated low code developers
  • Data scientists and analysts
  • IoT solution architects
  • Emergency response plan coordinators
  • Transportation industry professionals
  • Logistics experts
  • Dispatch center supervisors
Customer success team
Community
Online training

Assistance

Common Questions

What is computer-aided dispatch software?

Computer-aided dispatch software helps organizations assign, monitor, and coordinate vehicles, personnel, and incidents from a centralized system. It typically combines location data, communications, maps, alerts, and operational workflows.

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