In-store Staff Optimization

Solution Group

Industry

Smart Retail
Retail and Wholesale

PoC Duration

Iotellect Match

8-16 days
AI powered Low Code IoT/IIoT Platform

Optimize your retail staff operations with real-time insights and automation. Implement a solution that tracks employee location, activity, and performance to help making data-driven decisions about staffing and scheduling. Improve customer experience, increase sales, and reduce operational costs by aligning workforce to meet demand. Leverage advanced analytics and AI to forecast traffic patterns, identify high-impact areas, and automate routine tasks. Empower store managers with the tools they need to make informed, agile decisions that drive business success.

Iotellect is a low code IoT/IIoT development platform. It does not work as an out-of-the-box solution or product. Instead, it helps you to monetize your IoT know-how by dramatically lowering labor costs and cutting time-to-market for your product, service, or solution. It allows business-oriented IoT professionals to join the development process by converting their IoT market knowledge directly into product features and specific value delivered to your end customers.

Build Your IoT Application

Connect Your

In-store Staff Optimization Devices

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People counting devices
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Occupancy monitoring equipment
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Smart checkout systems
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Employee tracking and notification wearables
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Smart shelves and inventory management sensors
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Customer behavior tracking devices
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Indoor positioning equipment
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Automated cleaning and maintenance bots
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Staff smartphones and tablets
  • Tracking of employee location using drivers for Bluetooth Low Energy (BLE), Wi-Fi, and many other protocols
  • Automated monitoring and control of in-store equipment using protocols like Modbus, OPC UA, and BACnet
  • Centralized management and configuration of edge gateways facilitating seamless data collection from various in-store devices
  • Connection of wearable devices to track staff movement and activity in real-time
  • Implementation of security systems to prevent unauthorized access to restricted areas within the store
  • Management of device configurations even when devices are offline using edge-side capabilities
  • Secured data transfer between store sensors and cloud systems ensuring compliance with industry standards
  • Real-time synchronization of staff schedules and task assignments through reliable encrypted communication

Connectivity and Management

  • Low code integration with Point of Sale (POS) systems for real-time sales data analytics
  • Integration with inventory management systems providing a comprehensive view of stock levels related to staffing efficiency
  • Real-time logging into ERP systems enabling streamlined payroll and human resource management
  • Low code integration with scheduling and restoring systems for minor auto-optimizations based on discovered trends and patterns
  • Flexible connectors for integrating traffic analytics with smart city platforms to understand external factors affecting in-store traffic
  • Provisioning APIs for digital signage systems to adapt promotions based on real-time store conditions and staff availability
  • Integration with building/facility management platforms for automated facility adjustments based on traffic patterns and employee presence
  • Communication with surveillance systems offering enhanced security through integrated access control measures tied to employee schedules
  • Real-time interface with customer relationship management (CRM) systems enriching customer service interactions by providing detailed sales insights

Integration

  • Utilization of machine learning algorithms for forecasting customer traffic patterns based on historical data
  • Real-time performance analytics of employees using time-series data captured with high precision
  • Statistical Process Control (SPC) to monitor employee efficiency and identify areas for improvement
  • Predictive analytics to optimize staffing levels during peak shopping periods
  • Anomaly detection in staff performance data signals potential issues requiring management attention
  • Calculation of sales impact correlating with employee performance metrics
  • Custom reports on employee productivity, attendance, and sales conversions by shift or department
  • Integration of AI models to provide actionable insights into staff allocation and customer service trends

Analytics

  • Dashboards dynamically displaying real-time employee locations and statuses within the retail environment
  • Interactive floor plans showing high-impact areas in need of staffing adjustments visualized through heat maps
  • Role-specific dashboards offering tailored views for managers, staff members, and administrators
  • Real-time alerts on UI for task completions, delays, or deviations from standard operating procedures
  • Visualization tools for analyzing historical traffic patterns aiding strategic layout planning and marketing campaigns
  • Interface allowing employees to self-manage schedules, tasks, and availability from any web-enabled device
  • BI-style charts summarizing operational efficiency metrics providing business decision-makers clear insights into staffing effectiveness

UI/UX

Key Features
of Your In-store Staff Optimization Solution

Customers and Partners

  • System Integrators
  • Independent Software Vendors
  • Original Equipment Manufacturers
  • Retail Chains
  • Grocery Stores
  • Data Analytics Firms
  • Large Shopping Malls
  • Specialty Retailers
  • Retail Technology Providers
  • Workforce Management Software Vendors

Solution Users and Developers

  • Dedicated low code developers
  • IoT/IIoT hardware developers
  • Data analysts and business intelligence professionals
  • Retail professionals
  • Retail store managers
  • Operations and logistics specialists
Customer success team
Community
Online training

Assistance