E-Mail Round-Trip Monitoring

E-mail round-trip monitoring service ensures the end-to-end delivery of e-mail messages, making it possible to check functioning of mail system in whole.

The idea behind this kind of monitoring is to ensure that the e-mail messages are successfully delivered through the monitored server. To perform this, round-trip monitor generates and sends a test message. During the next synchronization the service checks that the test message has been dropped to the incoming mailbox. All test messages are removed from the incoming mailbox right after the check. The send/receive operations are performed in every synchronization cycle.

Sender and recipient addresses and e-mail retrieving protocol to be used are specified as service settings.

E-mail round-trip monitor uses SMTP service settings for sending outgoing test emails. The sender and recipient of these emails are defined in E-mail-round trip service configuration.

A user can select either POP3 or IMAP protocol to be used for retrieving previously sent messages. 

E-mail round-trip monitor uses POP3 service settings or IMAP service settings for receiving back the test emails.

E-mail round-trip service is deemed Online if test emails are being sent and received successfully. If send/receive operations fail due to an error or previously sent test message was not found in the mailbox, service is marked as Offline. The errors encountered during sending and receiving operations are saved in monitoring results.

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