Management Tasks

Functionality of Iotellect Network Manager can be classified into several categories:

To monitor means to be aware of the state of a system. To be able to manage a system one should first of all understand everything that matters about the system: its current state, behavior, causes and trends. And network monitoring is with no doubt a central part of network management.

Iotellect Network Manager helps to be aware of what is going on with network. For example, it allows to spot problems like outages, failing/slow components as soon as possible, ideally before users are affected. The network manager provides that by:

• collecting management information from devices, services and applications, and their associated resources (CPU, storage, network bandwidth etc.)
• storing, processing, and automatically analyzing the collected management information producing various quantitative characteristics like availability, operability, system and network performance metrics;
• revealing and handling variety of events generated by managed network items, or triggered by Iotellect itself as a result of management information processing and analysis;
• representing the collected data and detected events for users in a convenient visual/printable form.

These basic functionality is supplemented with extremely rich facilities for customizing and extending the monitoring algorithms and tools used. Furthermore, to provide more full-fledged problem-management solution Iotellect Network Manager can be integrated with virtually any helpdesk or trouble ticketing system (see Helpdesk / Trouble Ticketing System Integration section).

When an actual or potential network problem is detected and diagnosed, it should be fixed or prevented accordingly. Such corrective actions can be performed automatically or manually by applying suitable controlling operations to managed devices, services and/or applications. This can involve, for example, changing configuration parameters of an network item or invoking a command on a remote device making it perform specific operations. In whole, Iotellect Network Manager provides an extendable and customizable set of corrective control actions.

Iotellect Network Manager provides a variety of configuration facilities allowing users to form a specific monitoring infrastructure for their needs. This can be done by discovering, adding and setting up devices to be monitored, customizing monitoring tools or creating new ones, tuning Iotellect Network Manager for better performance, etc.

IT asset management is another typical network management task. Asset Management plugin provides facilities to organize asset management for hardware and software elements in network environment. Refer to Asset Management section for details.

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