Maintenance

Iotellect SCADA/HMI includes a Maintenance module (plugin) that simplifies tracking maintenance of your hardware assets. Purposes of this module are:

  • Ensuring that regular maintenance is performed on the assets and process components to avoid unnecessary downtime

  • Ensuring that the assets have an optimal lifetime through regular maintenance

Maintenance Handling Workflow

  • First of all, it's necessary to run a Schedule Maintenance action allowing to schedule a periodic maintenance job. This action is available in Scheduled Jobs context ( ) if the maintenance module is installed.

Once the Schedule Maintenance action is started, it prompts to enter parameters of a Maintenance Act to be performed, and particularly:

  • Maintenance Act Name (that will match the name of maintenance job context).

  • Maintenance Act Description (will match the description of maintenance job context).

  • Maintenance Subject, i.e. what device or component should be serviced.

  • Maintenance Regulation terms.

  • When a maintenance job creation is finished, it can be found in Scheduled Jobs => Scheduled Job Groups => Maintenance. It's necessary to run Configure () action for this job and specify maintenance schedule. There are two types of schedules available: simple (fixed-period) schedule and advanced schedule.

  • Every time the maintenance job is executed, it triggers the Maintenance alert that is stored in the database to indicate that the maintenance act should be completed. If there are some pending (unacknowledged) maintenance acts, this alert will switch to active state (indicated by an icon). Finally, if there are more than 5 unacknowledged maintenance acts, or at least one of them was not acknowledged for longer than one day, the maintenance alert will be escalated (what is indicated by an icon). Escalation thresholds are configurable.

  • Once the maintenance is physically completed, system operator should acknowledge this alert instance and optionally enter some comments about maintenance progress/result. There are two ways to acknowledge a maintenance alert:

  • 1. Run Manage Pending Instances action from an alert context (), right-click on an alert instance and select Acknowledge from context menu, and enter acknowledgement text.

  • 2. Activate Maintenance Acts event filter (which is also a part of Maintenance module) in the historical section of Event Log. This filter shows all maintenance acts, but highlights unacknowledged acts in carrot-red color. To acknowledge any act, right-click on it and select Acknowledge from context menu, than enter acknowledgement text.

  • Finally, to see the history of past maintenance acts, use Maintenance Summary report.

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