Event Acknowledgement

Every persistent event may be acknowledged one or more times. An acknowledgement is a text string which may be entered and viewed using the Event Log component. A user can also enter the acknowledgement text when an alert pops up in the UI. If the alert requires an acknowledgement, the popup will prompt the user to enter the acknowledgement text. The acknowledgement consists of a timestamp, a username (who acknowledged the event), and the acknowledgement text.

Example: Server Failure event can be acknowledged by a system operator who added the "Replaced the defective memory stick" message.

Acknowledgements are usually generated by humans. They're useful for accountability - you can be certain that a human operator saw the event, and can also tell which operator it was, when they saw it and what they had to say about it.

Event Acknowledgements Table

The Event Acknowledgements table can be referred to using diverse event filtering expressions. It has the following format:

Field Name

Field Type

Notes

author

String

Username of the acknowledgement creator.

time

Date

Acknowledgement timestamp.

text

String

Acknowledgement text.

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